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Latest updates

Custom metadata for your emails

You can now add custom metadata to your emails, and we'll pass that same data back to your system through our webhooks.

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For more details on how to implement and use this feature, check out the announcement blog post, help documentation as well as our updated developer documentation.

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June, 2018

Improvements to invoices, payments, and how to save money

We just finished work on a series of small updates to the app that work together to help you pick the pricing plan that's right for you, and make the whole "paying for Postmark" thing a lot more pleasant. Below is an overview of the changes.

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Updates to monthly usage indicator

Instead of a gauge that shows that you're "in the red" as soon as you hit your monthly limit, we now have a much better indicator with three states:

  • Sending within your monthly limit
  • Sending exceeds your monthly limit, but you're still on the best plan
  • Sending exceeds your monthly limit, and upgrading to a new plan would save you money

This will clear up a lot of the confusion about where you're at with your usage.

Improved overage messaging on plans page

We've improved the messaging we show when it would be beneficial to you to upgrade.

Improved invoice emails

Our billing emails used to be text, and they're now beautiful HTML templates. We now also tell you if you can save money by upgrading to the next plan.

Add pricing calculator to the app (for new users)

New users will now see the pricing calculator in the app, so they don't have to leave the app and go to the marketing site to do the calculation.

Latest improvements to Rebound’s Javascript API

Rebound's Javascript API now includes a couple of new features that make it easier to use for email-crucial workflows and single-page apps. We’ve introduced a new method(window.Rebound.check()) for explicitly checking an email address whenever you want instead of only on page load. We’ve also introduced an option to continuously run checks in the background without requiring users to reload the page.

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Repeat config option

To continuously check an email address, add the repeat option to the config object. repeat accepts any number above 5000 milliseconds. We recommend using it sparingly for workflows crucial to email such as account activation or password reset pages.


window.Rebound.check(config)

This method accepts the standard config object as the first argument. This is ideal for letting your customers know about delivery issues based on an action they took in your app. Take a look at our CodePen example and learn how to check an email address when a form is submitted using Javascript.

Check out Rebound’s API docs for more details.

Web Bug Fix June 18, 2018

Bug fixes and small improvements - April/May 2018

We're constantly improving Postmark and taking care of small issues and annoyances that we find (or you send us!). We wanted to start telling you about these fixes, so from now on we'll update you every few months about the bug fixes and other small tasks we take care of in between our larger feature projects.

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Here's a brief overview of all the bug fixes and small changes we completed in April and May of this year:

  • We now enforce Do Not Track headers! See our announcement post.
  • If you follow a deep link to a part of our UI (for example, in an email you receive), you will now be taken directly to that URL once you've logged in, instead of the Servers page.
  • When you send an email to a distribution list, and one of the recipients in that list results in a hard bounce, we will no longer deactivate the whole distribution list. Instead, we now mark this is a soft bounce so that you can investigate which email bounced, without the entire list being affected.
  • We added "Processed" as an alias for "Sent" in the Messages API, to match our recent UI changes.
  • Our login, password recovery, and 2-factor authentication pages are now mobile-friendly.
  • We improved some button labels in the UI to make initial setup clearer.
  • Other bug fixes:
    • If your address is inactive and you try to trigger a password rest, nothing happened and no error was shown to you. We now show an appropriate error message.
    • We fixed an incorrect error message that was shown if you didn't specify a template model when sending email.
    • In some cases the plain text preview of your emails ran off the page on the Message Details page in the Postmark UI.
    • Our pricing calculator broke when commas were used as thousands separators.
    • We fixed an issue where Webhook URLs sometimes failed validation tests when they weren't supposed to.
    • The password strength indicator on our sign-up page wasn't working.


May, 2018

Postmark for iOS Launched

Email is a critical component of most web applications, and we know how important it is to have tools to investigate and resolve any delivery issues quickly. The Postmark iOS app allows you to take our powerful email monitoring and troubleshooting tools with you wherever you go.

We started enforcing Do Not Track preferences

We now disable all the third-party scripts that collect data about users visiting our website if the user has Do Not Track enabled. This includes analytics and A/B testing services, as well as less obvious data collectors like live chat.

Notify your customers about email delivery issues with rebound

Rebound prompts your customers to update their email address if an email you sent them hard bounced.

March, 2018

Modular webhooks

You can now add multiple webhook URLs for a server and choose which events you’d like to send to each specified URL.

January, 2018

Introducing the official Postmark Slack app

Send Bounce notification messages from Postmark to a Slack channel of your choice. Each notification also provides a direct link to the Message Details page so that you can investigate further.

December, 2017

New lower pricing and monthly plans

Postmark now offers monthly plans instead of credits, and the new plans will likely save you money. More importantly, if the new pricing doesn’t save you money, nothing changes.You’re grandfathered. You can continue using credits, and your pricing doesn’t change a bit unless you want it to.

November, 2017

A better DNS settings page

We release a simplified DNS Settings page to make it easier to ensure great delivery for your email. But we didn’t stop there — we also made some backend changes to streamline how we authenticate domains for email sending. Let’s go through some of those changes.

Two-factor authentication now available

Hot off the heels of releasing advanced user roles and permissions, today we’re giving you a way to add extra security to your account by enabling two-factor authentication (2FA).

Advanced permissions and redesigned user management

For the longest time we’ve only had two types of accounts: a single Account Owner, and separate Viewers. Viewers are only able to view reports, email activity, and receive email digests for the servers they are assigned to. So, today, we’re adding two new roles to Postmark: Account Admins and Server Admins.

Emoji in subject lines now available

You can now add emoji to your Postmark subject lines, and they’ll render correctly in your favorite email clients. Of course, emoji are already supported in the message body, so there are no changes there.

Updates to the activity feed

We released some significant updates to the activity feed to increase information density and clarity, upgrade the filtering experience, and add the ability to export the activity feed to a CSV.

August, 2017

Huge updates to the support home page

We’ve really expanded our documentation. More guides, help docs, blog posts, open source projects, and developer docs. Unfortunately, that proliferation led to fragmentation. So we set aside time to unify all of our documentation into a single home and make it all searchable.

May, 2017

Updates to DMARC reports

We decided to take our DMARC reports a step further. Instead of just showing you synthesized DMARC information, we now include helpful tips on how to address each of the possible issues you might see on the IP addresses that are sending on your behalf.

December, 2016

Webhook for delivery events

Postmark can now notify your application of delivery events via webhooks so you can do a variety of things like feed delivery events into an internal system, provide delivery even notifications to your customers, or aggregate delivery even data to see patterns and respond accordingly.