πŸ“¬Webinar: Introducing Broadcast Message Streams Learn all about Postmark's new Broadcast Message Streams and the types of bulk messages that are a good fit for sending!
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SendGrid Alternative

With Postmark, there's no upcharges. You get great (and fast!) support and 45 days of activity history at no charge.

Great support at no extra cost

With SendGrid you'll need to pay extra for an upgraded plan with "prioritized support" for "premier" customers. At Postmark, we give everyone great support, and quickly too. Our average time to first response is under two hours. That's hours, not days. There's no extra charge for premium support.

97
Customer Happiness Rating
  • 😃 Great (97%)
  • 🙂 Okay (2%)
  • 😔 Not Good (1%)

Customer feedback gathered through Help Scout over the past 60 days.

There’s no prioritized support with Postmark. You can use email, live chat (during business hours), or even schedule time. You'll usually hear back in a couple of hours. If you’re having delivery problems, we won't recommend upgrading to a dedicated IP address. We’ll dive in and help you get to the bottom of things.

We also have comprehensive developer documentation and a centralized support center packed full of resources to keep you going when our support team is enjoying some well-earned downtime with their families.


We’re here to help!

Take a moment to meet our customer success team.

  • Brian Kerr Brian
  • Dana Chaby Dana
  • Jordan Dibb Jordan
  • Shelley JeΕΌewska Shelley

Password reset emails delivered by @postmarkapp arrive in gmail in 1 second (vs 64 seconds for SendGrid)

Josh Crews

Josh Crews

via Twitter

Exceptional deliverability for everyone

With SendGrid you'll need to "boost deliverability with a dedicated IP" and pay them more. At Postmark, great deliverability isn't an up-charge. We don't just claim great deliverability. We share live delivery data so you can judge for yourself.

  • Gmail

  • Apple

  • Hotmail

  • AOL

  • Yahoo

Time to Inbox data updated every 5 minutes

With most providers, when deliverability issues arise, they suggest that paying more for a dedicated IP address will fix the problems. We believe that's an abdication of responsibility to ensure your emails reach customers every time. It’s our job to provide you with great deliverability with or without dedicated IP addresses.

Whether you send thousands of emails or millions of emails, you’ll see the same quality of deliverability across our entire service. You'll be hard-pressed to find a provider more willing to stand by the quality of their shared IPs than Postmark. If or when the time comes that a dedicated IP address makes sense, we can set you up on one.


Unrivaled troubleshooting capabilities

When it's time for troubleshooting, nobody logs and retains more helpful details about the event history and content of messages than Postmark.

Search, filter, and view 45 days of detailed message activity from the activity feed.
Search, filter, and view 45 days of detailed message activity from the activity feed.
Detailed message event logs for every email.
Detailed message event logs for every email.
Full Content
Full Content

While SendGrid provides 3 days of message event history and offers 30 days of history as a paid upgrade, Postmark provides a full 45 days of both message events and full content rendering to all accounts at no charge. With Postmark, you'll never again have to wonder exactly what happened to an email when a customer emails support.


Pre-built and fully-tested transactional email templates

Save time getting started with our thoroughly documented, pre-built, and exhaustively tested transactional email templates.

Start from a variety of pre-built templates or build your own.
Start from a variety of pre-built templates or build your own.
Edit and tweak your templates directly in Postmark.
Edit and tweak your templates directly in Postmark.
Preview your templates with easily updatable test data.
Preview your templates with easily updatable test data.

Postmark offers a full set of pre-built and exhaustively tested transactional email templates to help you get started. For each of these templates, we've also written extensive guides about best practices for configuration, usability, engagement, copywriting, and more.

Whether you need more templates or just want to custom-build your own set of templates, we've built and open-sourced MailMason, a complete toolset to streamline building and updating a set of consistent transactional emails. It makes it easier to build your transactional emails by enabling you to use partials, automatically inline your CSS (or SCSS), test emails in Litmus, automatically generate text equivalents, and much more.


Separate your mail streams with servers

Organize your mail streams by environment, domain, client, or anything really.

Postmark Servers
Postmark Servers

With SendGrid, all of your messages get lumped together in one stream making it difficult to search, filter, and troubleshoot. With Postmark, you can organize and separate those mail streams. This makes searching and filtering your activity stream easier and faster when troubleshooting. It also gives you the ability to manage permissions and API usage on a more granular level.

Customers that already made the switch...

Unfortunately we didn't have great luck with @SendGrid, using @postmarkappΒ now & very happy with it.

J.R. Storment

J.R. Storment

via Twitter

I finally moved from SendGrid to @postmarkapp for @MetricsWatch. So happy! Great support, awesome product, stellar delivery and speed.

Jean-Philippe Boily‏

Jean-Philippe Boily‏

via Twitter

I’ve used SendGrid, Mandrill and Postmark for transactional email in production. Amazing how much better Postmark is than everyone else.

Andreas Zecher

Andreas Zecher

Founder and Developer at Promoter

@postmarkapp just started switching over to your service from SendGrid and I'm so happy with everything so far. Great work!

Levin Dixon

Levin Dixon

via Twitter

For outgoing transactional mail I strongly recommend Postmark. Had bad experience @ Mailgun and SendGrid with delivery.

Marijn Huizendveld

Marijn Huizendveld

via Twitter

Before Postmark we were using SendGrid, but we had lots of problems with the IP reputation, and they wouldn't move us to another IP range. So we decided change providers, andΒ we are very happy with Postmark.Β 

Ricardo Fontanelli

Ricardo Fontanelli

We use Postmark and are very happy with it. Switched from SendGrid due to security problems, dodgy UI, and not storing email content.

Jonny Paylor

Jonny Paylor

via Twitter

Password reset emails delivered by @postmarkapp arrive in gmail in 1 second (vs 64 seconds for SendGrid)

Josh Crews

Josh Crews

via Twitter

Btw, I like @postmarkapp way more than @sendgrid.

Sam Soffes

Sam Soffes

via Twitter

Postmark vs. SendGrid

Postmark is a solid SendGrid alternative, providing everything you’ll need for sending application emails, processing inbound email, and tracking user engagement.

Postmark doesn't allow sending of bulk marketing emails. On one hand, this is how we maintain the best deliverability in the industry. On the other hand, if you absolutely must send your marketing and transactional emails through the same provider, Postmark doesn't offer more of the marketing-oriented features of SendGrid.

Postmark SendGrid
Transactional Emails βœ” βœ”
Bulk/Marketing allowed ✘
(Postmark focuses on transactional email only for now, but we are excited to announce the release of Message Streams, coming soon!)
βœ”
SMTP βœ” βœ”
REST API βœ” βœ”
Official libraries βœ” βœ”
Community libraries βœ” βœ”
Spam score checking βœ” ✘
Spam complaint handling βœ” βœ”
Bounce handling βœ” βœ”
Shared IPs βœ” βœ”
Dedicated IPs βœ”
(Auto-managed based on individual sending volume)
βœ”
Separate servers βœ” ✘
Pre-made email templates βœ” βœ”
Template engine βœ” βœ”
Inbox preview βœ”
(Available when you send with Postmark Templates)
✘
Scheduled delivery ✘ βœ”
A/B testing ✘ βœ”
Email address validation ✘ βœ”
Seen something inaccurate? Let us know.

While Postmark and SendGrid both offer inbound processing and parsing, we highly recommend taking some time to dig into the API documentation and implementation for each.

Postmark SendGrid
Inbound email processing βœ” βœ”
RegEx matching on all email headers ("routes") ✘ ✘
Chain multiple filters ✘ ✘
UTF-8 encoding βœ” βœ”
Raw MIME ✘ βœ”
Strip signature and quote blocks βœ” ✘
Spam filtering βœ” βœ”
Seen something inaccurate? Let us know.
Postmark SendGrid
Delivery rates βœ” βœ”
Bounce rates βœ” βœ”
Open rates βœ” βœ”
Click tracking βœ” βœ”
Unsubscribe tracking ✘ βœ”
Spam rates βœ” βœ”
Full message storage βœ”
(45 days)
βœ”
(7 days)
Automatic tagging ✘ ✘
Custom tagging βœ” βœ”
Custom header metadata tag ✘ ✘
Custom tracking domain ✘ βœ”
Geolocation data βœ” βœ”
Email client and device tracking βœ” βœ”
Real-time notifications βœ” βœ”
Seen something inaccurate? Let us know.
Postmark SendGrid
Time to Inbox βœ” ✘
System availability API βœ” βœ”
Service availability API βœ” βœ”
Seen something inaccurate? Let us know.
Postmark SendGrid
SPF βœ” βœ”
DKIM βœ” βœ”
DMARC βœ” ✘
2FA βœ” βœ”
Opportunistic TLS βœ” βœ”
Enforced TLS ✘ βœ”
Seen something inaccurate? Let us know.

On the surface, SendGrid's support looks better, but based on what we've heard from customers, it's not much use if support is available 24x7 if they do a poor job helping when you really need it.

Postmark SendGrid
Dedicated support team βœ” βœ”
24/7 support ✘ βœ”
Email support βœ” βœ”
Phone support βœ” βœ”
Live chat βœ” βœ”
Seen something inaccurate? Let us know.
Clipboard with a checklist.

What would it take to switch to Postmark?

We’ve put together a comprehensive guide that covers everything you need to know about switching from SendGrid to Postmark.

How much does Postmark cost?

10,000 emails
/month
125,000 emails
/month
700,000 emails
/month
Annual Savings $59 /year - -
Postmark Includes great deliverability and support as standard $10 /mo. $100 /mo. $400 /mo.
SendGrid Essentials Plan $14.95 /mo. - -
Pro Plan - $79.95 /mo. $399.95 /mo.

Do you offer a free trial?

All new accounts start off on our free developer plan with 100 emails per month. Use it for however long you need, it doesn’t expire.

Do you offer dedicated IPs?

Dedicated IPs are available to high-volume senders. Read about our policy for issuing dedicated IPs.

What happens if I go over my plan’s monthly email limit?

Extra emails on our paid plans are calculated at the end of your billing cycle and included with your plan cost for the upcoming month.

What payment types do you accept?

We accept payments via Visa, MasterCard, American Express, Diners, and JCB. We do not accept PayPal or Purchase Orders.

Why is Postmark for transactional email only?

By focusing on transactional email only, ISPs can build a reputation on consistent, high engagement messages. This allows us to have extremely fast delivery to the inbox.

Do you offer high-volume plans?

Yes! Contact us to learn more about our high-volume pricing.

Join the thousands of companies that already trust Postmark

Let’s put an end to deliverability issues

Fast and reliable delivery. Easy-to-use API. Fantastic support.