Over the last couple of years, we’ve really expanded our documentation. More guides, help docs, blog posts, open source projects, and developer docs. Unfortunately, that proliferation led to fragmentation. So we set aside time to unify all of our documentation into a single home. Now you can browse topics specific to your needs, search across all of our documentation, and even get in touch with a human easier than ever. Welcome to our new support center.
Now, every word of every help doc, labs project, API doc, blog post, guide, and every other page on the Postmark site is available under a single search. You provide the topic, and we’ll give you organized and weighted results. You can even filter if you know you're looking for a specific type of resource.
Of course, no matter how much documentation we provide or how extensive the search functionality is, sometimes, nothing beats talking to a real human. Whether that’s via email, live chat, or even on the phone, we’ve worked to make it easier than ever to reach out and ask. We’ve even worked to make it a little more clear about how quickly to expect a response as well as introducing you to the folks that you’ll hear from.
Whether email, Twitter, live chat, or even the phone, we want to help. We don't want you to jump through hoops to be able to talk to us. If you want to skip all of that, there’s no need to login or do a search first. You don't even have to be a paying customer. Just get in touch when and how you want to. We’re here for you.
We really hope these updates make developer easier and get you up and running as quickly as possible. If you have any questions or feedback, you know where to reach us.