How do I customize a receipt & add additional email addresses for receipts?

Setting a Custom Receipt Memo

Postmark lets you set a custom Receipt Memo field on your receipt (i.e., to include your address, add your company name, or add a Tax ID).

To set the custom Receipt Memo:

  1. Select Account and then choose Billing Details.
  2. Add your billing address, Tax ID, etc to the Receipt Memo field.
  3. Then choose Save billing info. Receipt Memo field

Adding billing notifications recipients for receipts

After you have added a card to use for purchasing credits, you can also add additional recipients for receiving receipts, notifications about payment errors, and alerts when credits are running low. This is useful if you need to get receipts to your Accounting department and do not want to have to forward the receipts manually whenever credits are purchased.

To set an email address to receive billing notifications:

  1. Select Account.
  2. In the Overview tab scroll down to Billing notifications. In the email address field, enter the email address for the recipient to receive receipts.
  3. If you want to add more than one recipient, choose Add another contact to add additional recipients.
  4. Select Save changes to finalize the additional email addresses where receipts will be sent. Add another contact to Billing notifications

Please note: The recipients added for Billing Notifications will not be added Postmark Users. They will not be able to log into Postmark and access your account. To add them as users, invite them to your account.

Last updated June 9th, 2020

Still need some help?

Our customer success team has your back!