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Introducing Postmark’s new Status API (powered by Sorry™)

Our friends at Sorry™ (that’s the service we use to run Postmark’s status page) introduced a new API that makes it easy to build Postmark’s status information into your workflow. Here’s how you can put it to work.

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As a Postmark customer, you deserve to feel that your emails are in good hands, with a service and team you can count on—including when things don’t go as planned. That’s why we’ve teamed up with the good folks at Sorry™ to bring you a status page that helps you stay on top of any incidents or planned maintenance. Until now, our Status page was already giving you the option to receive status notifications via email, Slack, or Microsoft teams — and with this newest addition, the Postmark Status API, it’s even easier to stay on top of Postmark’s current status.

With the new Status API, you can integrate Postmark’s status directly into your processes and workflows, without having to go and manually check our status page (or your emails) for updates. Whether you’re looking to get a quick overview of our overall system status, build your own notification system, or get details of an incident so you can add them to your own status page or internal tools, with the new Status API, you can do all of that.

Check out the API documentation →

The Postmark team (and our friends over at Sorry App) would love to hear what you think about the new API. So if you have any thoughts or feedback, please let us know.


I used Postmark’s old status API — what do I need to do?

Our old Status API has been unavailable since we migrated our status page to Sorry, and we’re excited that we can now offer this functionality to you again. But please note that the API endpoint URLs as well as the JSON responses for Sorry’s new API are different from the one we used to provide, so you’ll have to make some changes to your existing integrations to get them up and running again.

Here are a few things you should know:

  • The main API endpoint URLs have changed from… (OLD) to… (NEW)

  • Sorry App uses a different nomenclature to describe the elements of our status page. For example, what we used to call ‘incidents’ in our old API are ‘notices’ in Sorry. If you’d like to get a list of all incidents, things have changed from
    GET (OLD) to
    GET (NEW)

  • Please be aware that the keys and values in the JSON responses follow different formats than what you’ve seen in Postmark’s old status API.

Check out Sorry’s API docs for a detailed overview of all available endpoints and JSON responses.