I recently had a discussion with a company that wanted to use our service, and we sent them away (amicably, I promise). We weren’t a good fit because of Spam and bounce rates. They weren’t sending spam, but they were using third-party acquisition of users.
Continue reading • Natalie Nagele wrote in Email delivery
Gmail made a recent change to help people identify spoofed email and verify the identity of senders in your Inbox. It’s a great addition, especially knowing how easy it is to send email pretending to be someone else. As part of this change, Gmail added a subtle but important label in the ‘From’ address field for emails called “via.” This is added for any emails that are sent from third-party senders like Postmark or Newsberry.
Continue reading • Chris Nagele wrote in Email delivery
In the last couple of weeks we’ve added a few new API wrappers to our developer docs!
We’ve now got over 30 languages/frameworks supported, and are adding more all the time.
Continue reading • Alex Hillman wrote in Product news
When it comes to email authentication (SPF, DKIM, SenderID) it can be pretty confusing. We try our best to make the process easy, but we still get some support cases about setting up DNS records. As we have said before, using DKIM and SPF can go a long way with reputation and delivery. Most of our customers use DKIM and SPF in Postmark, which means we are helping people with delivery and helping the industry as a whole by supporting and adopting these standards.
Continue reading • Chris Nagele wrote in Email delivery
As you may have noticed, last week we ran into some issues on Postmark that caused email sending delays and even some API timeouts for people. It was a rough week. This weekend we did some maintenance on MongoDB, our primary data store, which we hoped would resolve some of the issues. This morning we experienced delays again and got it under control within about two hours. I want to give a status update and some background on what is going on.
Continue reading • Chris Nagele wrote in Issues & outages
