Recent Issues with Activity Page and Bounce Hooks
Over the last couple of months, Postmark’s growth has resulted in some recurring problems for our customers that we wanted to take the time to acknowledge and address.
In order to provide you delivery diagnostic tools like the send activity screen and bounce hooks, we store large volumes of information for all customers’ send activity. This activity and dataset is not used for sending your email, just retrieving the history. As Postmark usage has grown, the storage of transactional messages had grown to a point where customers were encountering timeouts on activity screens, and delays in the processing of bounced emails. It became clear that we needed to evaluate our options to eliminate these problems.
Continue reading • Chris Nagele wrote in Issues & outages