This morning at about 8:15am EDT we had an outage on our primary MySQL server. It affected sending, the API and our web interface. No emails were lost, but you would have noticed delays. I want to give a brief overview on what happened, how we recovered and where we are now.
Continue reading • Chris Nagele wrote in Issues & outages
Postmark’s sending infrastructure works to carefully, quickly, and accurately deliver your transactional emails to your customers’ inboxes. The most common problems that occur outside of our configurations are related to content, and our customer service team often works with customers to improve dodgy email content that’s causing emails to land in the spam filter.
Today we’re announcing a new easy and free API to help you score the quality of your outbound (and inbound) emails. This JSON API provides easy and fast programmatic usage of the spam filter tool SpamAssassin.
Continue reading • Alex Hillman wrote in Product news
As too many of our customers know, we’ve had an ongoing battle going on with our search functionality in the Postmark Activity pages. With the rapid growth of Postmark compounded with storing more days of “Sent” message activity (we’re now storing 15 days instead of 10 days), we’ve been working hard to refactor our activity search to - well, actually work quickly and consistently, for quite a while.
This morning we released the newly improved search algorithm, and it’s performing extremely well. Searching our largest accounts takes just a few seconds, which means most accounts respond to search queries almost instantly.
Continue reading • Natalie Nagele wrote in Product news
We’ve updated our Wordpress plugin that was announced last month to incorporate a number of important bug fixes, including proper support for HTML emails. Thanks to the customers who reported these bugs.
Continue reading • Natalie Nagele wrote in Product news
If you’ve ever been responsible for a Wordpress site but not been in control of the server you’re hosting it on, you might have run into issues where important emails - welcome emails, password resets, comment notifications, and more - didn’t send at all. This is usually because the server’s admin has disabled the default SMTP server, or perhaps disabled the PHP mail() method that Wordpress uses to send mail.
Continue reading • Alex Hillman wrote in Product news
