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Blog

New Postmark System Status Dashboard

We work very hard to keep Postmark reliable and available for our customers, but sometimes things go wrong that are out of our control. We do our best to communicate the details of any issues we’re having, and make it a priority to prepare you for any planned maintenance or downtime.

Not everybody follows us on Twitter, and emailing our entire customer base isn’t always the best solution either. So today, we’re launching our new Postmark System Status page.

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What Happened This Morning

This morning at about 8:15am EDT we had an outage on our primary MySQL server. It affected sending, the API and our web interface. No emails were lost, but you would have noticed delays. I want to give a brief overview on what happened, how we recovered and where we are now.

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Checking Spam Scores is now as easy as Postmark

Postmark’s sending infrastructure works to carefully, quickly, and accurately deliver your transactional emails to your customers’ inboxes. The most common problems that occur outside of our configurations are related to content, and our customer service team often works with customers to improve dodgy email content that’s causing emails to land in the spam filter.

Today we’re announcing a new easy and free API to help you score the quality of your outbound (and inbound) emails. This JSON API provides easy and fast programmatic usage of the spam filter tool SpamAssassin.

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Major Performance Fix in Postmark's Activity Search

As too many of our customers know, we’ve had an ongoing battle going on with our search functionality in the Postmark Activity pages. With the rapid growth of Postmark compounded with storing more days of “Sent” message activity (we’re now storing 15 days instead of 10 days), we’ve been working hard to refactor our activity search to - well, actually work quickly and consistently, for quite a while.

This morning we released the newly improved search algorithm, and it’s performing extremely well. Searching our largest accounts takes just a few seconds, which means most accounts respond to search queries almost instantly.

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Wordpress Plugin Updated!

We’ve updated our Wordpress plugin that was announced last month to incorporate a number of important bug fixes, including proper support for HTML emails. Thanks to the customers who reported these bugs.

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