Notify your customers about email delivery issues with Rebound
Dealing with hard bounces can be a pain in the butt. An email sent to your customer hard bounces and they’re stuck waiting for it to show up in their inbox. It may not be your fault, but most customers won’t see it that way. To them, the email is just missing.
Hard bounces are inevitable. They can happen for a bunch of reasons, and you usually don't have any control over them. Building features that notify your customers about delivery issues is a step in the right direction but require a significant amount of design and development time. So, features like this often get put on the back burner. And, as a result, the burden gets shifted to your support team.
This is why we built Rebound. Rebound is an embeddable javascript snippet that prompts customers to update their email address if there was a hard bounce. This way your customers aren't left in the dark about delivery issues. We even provide a notification builder so you can customize the appearance and messaging without having to write a bunch of code.
Continue reading • Derek Rushforth wrote in Product news
