Today, we launched Rebound for Postmark. A nifty integration that lets your customers know about delivery issues straight from your web app!
Getting started with Rebound #
Step 1 #
Before you get started, make sure you have a Postmark account. If you don’t have one, you can sign up here.
Step 2 #
Head over to the Rebound page and click the big blue “Set up Rebound” button.
Step 3 #
If you’re already logged in, Postmark will ask if you want to integrate with your current account or if you want to change users.
Step 4 #
Next, you’ll authorize Rebound to access your Postmark account.
Step 5 #
Once you've authorized your account, you’ll need to choose which server to connect.
Step 6 #
Now here’s the fun part! From here you can edit the notification appearance and messaging. We've provided some default copy to get you started, but we suggest that you add a button so your customers can update their email address. Click the “See Rebound in Action button” to see how the notification will look.
Step 7 #
Step 8 #
Replace user_email with your logged-in user’s email address. This is typically inserted using your server-side templating language.
You’re all set! If you have any questions or issues, send us an email at firstname.lastname@example.org.
A few things to remember #
- Rebound’s notification will only appear if the recipient’s email address was deactivated due to a hard bounce. As of now, spam complaints will not trigger the notification.
- If the notification is dismissed, a cookie named email@example.com is added to the user’s browser. This prevents the notification from showing up again for this email address. If for whatever reason the email address gets reactivated and then deactivated again due to a hard bounce, then the notification will not appear again until this cookie gets deleted. We’ll work on making this better.
Stay tuned for future improvements #
We’d love to know what you think about Rebound. Email us at firstname.lastname@example.org and let us know.