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Ka Wai Cheung
Ka Wai

How to process generated email addresses with G Suite (Google Apps) and Postmark

Generated email addresses are a great way to make your SaaS product a lot more convenient to use. In this post, I’ll show you how we use G Suite (formerly Google Apps) and Postmark to process generated emails. While this tutorial highlights how we use this technique for issue tracking, generated email addresses could be used to update anything in your SaaS product.

Continue reading • Ka Wai Cheung wrote in Email delivery

Anna Ward

How to check your sending IP reputation

The sending reputation (or "level of trust") of an IP address greatly influences your messages' deliverability in that it directly influences connection-level blocks and sending delays. In other words, a good IP reputation means less bounces and faster delivery.

That's because the IP represents your sending environment, and knowledge about other senders and messages using that same sending environment allows receivers to make upfront assumptions about the quality of your mail too. So how can you tell if your email provider is following best practices for your deliverability?

Continue reading • Anna Ward wrote in Email delivery

Manya Susoev

Announcing our community writing program

As with our core product, the Postmark blog aims to be an invaluable resource for developers who want to design, send, and receive better and more reliable emails with their applications. To support this goal, we’re looking for writers who can contribute technical content to our blog.

Continue reading • Manya Susoev wrote in Product news

Rian van der Merwe

Recent email delays, and what we’re doing about it

This morning starting at 5:15am outbound emails were queued in our system for all customers. We started processing emails at 7:45am, and by 8:43am all queues were clear and sending was back to normal. Normally we deal with issues like this swiftly, but last night some of our alerting failed, so it took us way too long to become aware of the issue and start working on it. Here’s what we plan to do about it.

Continue reading • Rian van der Merwe wrote in Issues & outages

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