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Don’t forget your system emails

We constantly talk about the importance of your transactional emails arriving quickly to your customers. Even a minute late can cause problems or frustration, so we work hard to maintain the best performance possible. The customer facing emails are the obvious messages, but what about the messages that only a select group in your company views? I’m talking about messages that come from your servers. These are mission critical as well.

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What's the difference between "Accepted" and "Delivered" emails?

Folks often assume that when a mailbox provider sends a response of “Accepted” that means that the email has been successfully delivered to the inbox, but that’s not how it works. Acceptance is only the first step in delivery. Even if a provider accepts an email, there’s no guarantee how quickly it will be delivered, whether it goes to the inbox or spam folder, or whether it’s delivered at all.

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