From time to time our customers email us asking to troubleshoot delivery issues to an ISP (Gmail, Yahoo, etc). The steps to troubleshoot the problem are usually the same no matter what the cause. I’d like to share a few tips so you can do this any time you run into an issue.
In most cases, delivery issues come up for three reasons: Infrastructure, Sending Practices and Content.
Continue reading • Chris Nagele wrote in Email delivery
We regularly add servers to our infrastructure to improve performance and reliability, or when machines need to be replaced. Without a good process, adding new machines to production can be a scary experience. Documentation can be outdated, a human can skip a step in a checklist or a different version of a library can be installed. Using Chef allows us to add new servers confidently and quickly.
Continue reading • Nick Canzoneri wrote in Engineering
This morning while running a database update Postmark had a major outage, which lasted about four hours. It’s by far one of the longest outages we’ve ever had since we launched in 2010. I’d like to explain what happened and what was affected.
Continue reading • Chris Nagele wrote in Issues & outages
This morning we launched a big design update to the server statistics page. It’s been a long time coming, but it’s only the start of what’s around the corner .
Continue reading • Chris Nagele wrote in Product news
We’re very excited to announce the release of the Postmark Messages API! This is a set of endpoints that will allow you to retrieve copies of messages over the Postmark API. It’s been a highly requested feature and today we’re rolling it out.
Continue reading • JP Toto wrote in Product news
