Speaking of From names...
I was thinking after my last post, that there’s another common From name used by web apps. It’s becoming common to send certain emails from a person at a company, such as the founder, CEO, leader, etc. This has never been common in larger corporations, but the essence of many web apps is in the personal connection. We do this sometimes with our products. As the person charged with our product development, I’ve sent emails that I’ve signed personally, allowing our customer to reply directly to me, instead of a support email, generating a support ticket.
Continue reading • Natalie Nagele wrote in Email delivery
