Blog

Postmark product update: June 2016

We work on a lot of things at Postmark, but we don’t always do a good job telling you about our progress. Since we really see our customers as partners, this is something we want to get better at. So, starting with this post, I’m going to let you know a lot more frequently how we’re making Postmark better. Not all of the things we do are big features—some are related to performance and scaling, some are bug fixes, others help us provide better support for you. But we think you should know about all of it, because we’re in this together.

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Let’s stop email littering

We share roads, so it's easy to be disgusted when we see someone throw a piece of trash out of their car. Email inboxes are more personal, and it's harder to realize when our email campaigns clutter them with useless email. It might not be “technically spam” but we have to consider the consequences of every email we send.

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Getting creative with Postmark’s status API

We designed our new status page with one big idea: everyone deserves transparency from their Email Service Provider. Our goal is to give our customers info they need to make the best sending decisions for their business or project. Part of this effort includes our status API, and we wanted to share a few ideas about how our customers can integrate these updates into their workflow to respond to any issues with our performance.

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Delivery performance and transparency

We care deeply about ensuring all of our customers receive great delivery, and we've gone to great lengths to both monitor and constantly improve so that we can be confident we are the fastest email provider in the world. Now we're launching a status page that shows real numbers about our Inbox Rate as well as Time to Inbox across the major mailbox providers.

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