How to Create and Manage Your Postmark Account
Getting started with Postmark is quick and straightforward. This guide will walk you through creating an account, logging in, managing team members, and keeping your account secure.
Creating your Postmark account
Go to https://postmarkapp.com and click Sign Up.
Enter your name, email address, and password.
Verify your email address by clicking the link in the confirmation email.
Once verified, you can log in and start setting up your first server.
Logging in and account access
Log in at https://account.postmarkapp.com.
If you forget your password, click Forgot your password? on the login page to reset it.
For added security, enable Two-Factor Authentication (2FA).
Managing team members
You can invite teammates to help manage your account:
In your Postmark account, go to Account → Team.
Click Invite a Teammate and enter their email address.
Choose their role (Owner, Admin, or Teammate) depending on the level of access you’d like them to have.
For details on roles and permissions, see our Managing your account guide.
Billing and invoices
To update payment information or download invoices:
Go to Account → Billing.
Update your credit card details, billing address, or download past invoices.
If you’re eligible for tax exemption, you can provide your exemption certificate for review to the support team.
Keeping your account secure
Use a strong, unique password.
Enable 2FA for extra protection.
Regularly review your team list to ensure only current teammates have access.
✅ That’s it! You’re ready to start sending with Postmark. If you run into any issues, check our Getting Started guide or reach out to support.