How do I enable open tracking?

You can enable open tracking for an entire server, a specific email, or for all emails that belong to a tag.

Tracking Emails By Server

To track all email sent through a particular server:

  1. Choose the Server you wish to track emails on.
  2. Go to the Settings for the Server.
  3. On Outbound within Settings, there is an option to enable Open Tracking.

Tracking a Single Email With The API

You'll need to enable a flag called TrackOpens by adding a new property to the JSON you send to the /email endpoint. Use TrackOpens and set it to true. Setting it to false will omit open tracking from that email.

"TrackOpens" : true

Tracking a Single Email With STMP

To enable open tracking for a single email, add a header called X-PM-TrackOpens to your email and set it to true. Setting it to false will omit open tracking from that email.

Last updated October 16th, 2019

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