How do I enable open tracking?
You can enable open tracking for a server, a specific email, or for all emails that belong to a tag.
Tracking Emails By Server
To track all email sent through a particular server:
- Choose the Server you wish to track emails on.
- Go to the Settings.
- Scroll to the bottom of the page, there is an option to enable Open Tracking.
Tracking a Single Email With The API
You’ll need to enable a flag called TrackOpens by adding a new property to the JSON you send to the
/email
endpoint. Use TrackOpens
and set it to true
. Setting it to false
will omit open tracking from that email.
"TrackOpens": true
Note: There is no way to disable open tracking on a per-email basis when the server's "Open tracking" setting is enabled. The server's enabled "Open tracking" setting will override an individual email's TrackOpens value to always be true.
Tracking a Single Email With STMP
To enable open tracking for a single email, add a header called
X-PM-TrackOpens
to your email and set it to true
. Setting it to false
will omit open tracking from that email.