How do I enable open tracking?

You can enable open tracking for an entire server, a specific email, or for all emails that belong to a tag.

Tracking Emails By Server

To track all email sent through a particular server, set the "Open tracking" switch in the Outbound settings tab on the server you want to track.
 

Tracking a Single Email With The API

You'll need to enable a flag called TrackOpens by adding a new property to the JSON you send to the /email endpoint. Use TrackOpens and set it to true. Setting it to false will omit open tracking from that email.

"TrackOpens" : true

Tracking a Single Email With STMP

To enable open tracking for a single email, add a header called X-PM-TrackOpens to your email and set it to true. Setting it to false will omit open tracking from that email.

Tracking Opens For All Emails With a Specified Tag

To track all emails with a specific Tag (for instance all of your Welcome emails) you'll need to use our triggers endpoint. Please read the documentation for more details.

Last updated June 6th, 2016

Still need some help?

Our customer success team is here to help!