Why choose Postmark over SparkPost?

Save yourself the hassle of tracking down lost emails. Choose Postmark to enjoy great deliverability as standard, and a helping hand whenever you need one.

Exceptional deliverability for everyone

With SparkPost you'll need to pay extra for their "Premium" Add-On Plan to get Global ISP relations and mediation and deliverability data analysis, we handle this for all of our customers at no charge because, as an email service provider, we believe that's our responsibility to you.

  • Gmail

  • Apple

  • Hotmail

  • AOL

  • Yahoo

Time to Inbox data updated every 5 minutes

At Postmark, great deliverability isn't an up-charge. We don't just claim great deliverability. We share live delivery data so you can judge for yourself.

With most providers, when deliverability issues arise, they suggest that paying more for a dedicated IP address will fix the problems. We believe that's an abdication of responsibility to ensure your emails reach customers every time. It’s our job to provide you with great deliverability with or without dedicated IP addresses.

Whether you send thousands of emails or millions of emails, you’ll see the same quality of deliverability across our entire service. You'll be hard-pressed to find a provider more willing to stand by the quality of their shared IPs than Postmark. If or when the time comes that a dedicated IP address makes sense, we'll set you up on one, but we won't charge extra for it.


Great support at no extra cost

You shouldn't have to pay for an upgraded version of dedicated support. At Postmark, amazing support is included for everyone.

90
Customer Happiness Rating
  • 😃 Great (92%)
  • 🙂 Okay (6%)
  • 😔 Not Good (2%)

Customer feedback gathered through Help Scout over the past 60 days.

There’s no VIP section for support with Postmark. You can email us and usually hear back in a couple of hours, or you can reach us via live chat during business hours. If you’re having delivery problems, we’ll never tell you to just upgrade to a dedicated IP address. We’ll dive in and help you get to the bottom of things.

We also have comprehensive developer documentation and a support center packed full of resources to keep you going when our support team is enjoying some well-earned downtime with their families.


We’re here to help!

Take a moment to meet our customer success team, or give us a call on 1-855-286-7373 to discuss switching to Postmark.

  • Dana Chaby Dana
  • Marek Loder Marek
  • Patrick Graham Patrick

Unrivaled troubleshooting capabilities

When it's time for troubleshooting, nobody logs and retains more helpful details about the event history and content of messages than Postmark.

Search, filter, and view 45 days of detailed message activity from the activity feed.
Search, filter, and view 45 days of detailed message activity from the activity feed.
Detailed message event logs for every email.
Detailed message event logs for every email.
Full Content
Full Content

While SparkPost provides 10 days of message event history, Postmark provides a full 45 days of both message events and full content rendering to all accounts. If you need to maintain more than SparkPost's 10 days of history, they recommend using their webhook and doing it yourself, and even then, you'll only have events. You won't have any details about the message content. With Postmark, you'll never again have to wonder exactly what happened to an email when a customer emails support.


Pre-built and fully-tested transactional email templates

Save time getting started with our thoroughly documented, pre-built, and exhaustively tested transactional email templates.

Start from a variety of pre-built templates or build your own.
Start from a variety of pre-built templates or build your own.
Edit and tweak your templates directly in Postmark.
Edit and tweak your templates directly in Postmark.
Preview your templates with easily updatable test data.
Preview your templates with easily updatable test data.

Postmark offers a full set of pre-built and exhaustively tested transactional email templates to help you get started. For each of these templates, we've also written extensive guides about best practices for configuration, usability, engagement, copywriting, and more. 

Whether you need more templates or just want to custom-build your own set of templates, we've built and open-sourced MailMason, a complete toolset to streamline building and updating a set of consistent transactional emails. It makes it easier build your transactional emails by enabling you to use partials, automatically inline your CSS (or SCSS), test emails in Litmus, automatically generate text equivalents, and much more.

Don't take our word for it, though...

Postmark blows every other transactional email product out of the water.

Kyle Racki

Kyle Racki

CEO at Proposify

Postmark really impressed us with their focus on transactional emails, instead of just broadcasting.

Cliff Chang

Cliff Chang

Product Engineer at Asana

On top of all the tracking info, in almost four years with Postmark, I can’t remember a single time an outage impacted our business.

Joel Flory

Joel Flory

CEO at VSCO

We‘ve grown from sending 0 to 200,000 transactional emails daily, and Postmark helped us a lot with scaling that process.

Bartosz Olchówka

Bartosz Olchówka

Head of Development at LiveChat

Love the fact @postmarkapp are publicly sharing their status and deliverability details.

Rachel Andrew

Rachel Andrew

via Twitter

Made the switch to @postmarkapp today. The customer service and delivery rates are awesome, but the thing I love is EVERYTHING IS YELLOW!

Samuel Goudie

Samuel Goudie

via Twitter

...I love the new templates feature in postmark, BTW! that’s already saving me some time. Look nice too.

Dave Kobrenski

Dave Kobrenski

via Twitter

Personal experience of working with a few other providers recently is that @postmarkapp definitely seems to have the upper hand on speed.

Robert Rawlins‏

Robert Rawlins‏

via Twitter

Wow, @gmail deliveries via @postmarkapp is really fast, ~1s! Seems to have an excellent #ISP reputation. #transactional #mails #service

David Jimenez

David Jimenez

via Twitter

Postmark vs. SparkPost

Postmark provides everything you’ll need for sending application emails, processing inbound email, and tracking user engagement.

Postmark SparkPost
Transactional Emails
Bulk/Marketing allowed
(Postmark focuses on transactional email only)
SMTP
REST API
Official libraries
Community libraries
Spam score checking
Spam complaint handling
Bounce handling
Shared IPs
Dedicated IPs
(Auto-managed based on individual sending volume)
Separate servers
Pre-made email templates
Template engine
Merge tags for personalization
Inbox preview
(Available when you send with Postmark Templates)
Scheduled delivery
A/B testing
Email address validation
Seen something inaccurate? Let us know.
Postmark SparkPost
Inbound email processing
RegEx matching on all email headers ("routes")
Chain multiple filters
UTF-8 encoding
Raw MIME
Strip signature and quote blocks
Spam filtering
Seen something inaccurate? Let us know.
Postmark SparkPost
Delivery rates
Bounce rates
Open rates
Click tracking
Unsubscribe tracking
Spam rates
Full message storage
(45 days)
Automatic tagging
Custom tagging
Custom header metadata tag
Custom tracking domain
Geolocation data
Email client and device tracking
Real-time notifications
Seen something inaccurate? Let us know.
Postmark SparkPost
Average inbox rate
Inbox rate per service
Time to Inbox
System availability API
Service availability API
Seen something inaccurate? Let us know.
Postmark SparkPost
SPF
DKIM
DMARC
2FA
Opportunistic TLS
Enforced TLS
Seen something inaccurate? Let us know.
Postmark SparkPost
Dedicated support team
24/7 support
Email support
Phone support
Live chat
(via Slack)
Seen something inaccurate? Let us know.
Clipboard with a checklist.

See how to migrate from SparkPost to Postmark

We’ve put together a comprehensive migration guide that covers everything you need to know about switching from SparkPost to Postmark.

How much does Postmark cost?

The big difference for Postmark is each email you send uses a Postmark credit. You buy credits when you need them and they don’t expire.

100k emails
/month
1m emails
/month
5m emails
/month
Annual Savings - $1,632 /year $3,588 /year
Postmark Includes great deliverability and support as standard $150 /mo. $150 /mo. $1,250 /mo.
SparkPost w/ Dedicated IP $49 /mo. $286 /mo. $1,549 /mo.

Contact Sales or Try our pricing calculator

Is support included?

Absolutely. We don't charge extra when you need help. All of our customers receive the same incredible support regardless of how much you spend with us.

Is there an additional cost for dedicated IP addresses?

No. However, we advise against dedicated IP addresses for most customers. Until you're at an incredibly high volume, you'll see better results using one of our shared IP addresses. While most providers see delivery issues on their shared IP addresses, we monitor ours carefully to ensure great delivery. You'll never hear us suggest that you pay us more money for better delivery. We stand by the delivery of all of our services with or without dedicated IP addresses.

Why do we bill with credits?

Because we believe you should only pay for what you use.

You’re never left with the hassle and expense of switching between monthly plans when your volume fluctuates. Postmark scales alongside you, and rewards your success with larger discounts as your volume increases.

What happens when credits run out?

We’ll send you a series of emails when your credits drop below 15% of your last purchase so you know it’s time top-up. If you have auto-renewal enabled, we’ll automatically top up your credits when you’re balance drops to 10%. If you run out of credits, we’ll stop accepting API requests from your app until you top-up your account.

How do the discounts work?

The more credits you buy in a single purchase, the greater the discount you get. Our rates range from $1.50 per 1,000 credits to $0.25 per 1,000 credits. If you pre-purchase in larger quantities, we can even offer larger discounts.

Do you offer high volume pricing?

Yes! Give Marek a call at 1-855-286-7373 or drop him an email to talk more about our pricing.

Join the thousands of companies that already trust Postmark

Let’s put an end to deliverability issues

Fast and reliable delivery. Easy-to-use API. Fantastic support.

Try Postmark Today First 25,000 credits free
Any questions? Call Marek at 1-855-286-7373