Why choose Postmark over Mailgun?

Save yourself the hassle of tracking down lost emails. Choose Postmark to enjoy great deliverability as standard, and a helping hand whenever you need one.

Exceptional deliverability for everyone

With Mailgun, you'll need to upgrade to a dedicated IP or "managed email service" and pay extra for "better deliverability." At Postmark, great deliverability isn't an up-charge. It's simply included, and we share live delivery data so you can judge for yourself.

  • Gmail

  • Apple

  • Hotmail

  • AOL

  • Yahoo

Time to Inbox data updated every 5 minutes

With most providers, when deliverability issues arise, they suggest that paying more for a dedicated IP address will fix the problems. We believe that's an abdication of responsibility to ensure your emails reach customers every time. It’s our job to provide you with great deliverability with or without dedicated IP addresses.

Whether you send thousands of emails or millions of emails, you’ll see the same quality of deliverability across our entire service. You'll be hard-pressed to find a provider more willing to stand by the quality of their shared IPs than Postmark. If or when the time comes that a dedicated IP address makes sense, we'll set you up on one, but we won't charge extra for it.


Great support through multiple channels.

Like most providers, Mailgun offers an additional cost "Managed Email Service." At Postmark, we view these services as a fundamental responsibility we have to all of our customers. There's no up-charge for great support.

92
Customer Happiness Rating
  • 😃 Great (94%)
  • 🙂 Okay (4%)
  • 😔 Not Good (2%)

Customer feedback gathered through Help Scout over the past 60 days.

Everyone gets great support no matter how much you spend.You can use email, live chat (during business hours), call us, or even schedule time. You'll usually hear back in a couple of hours. If you’re having delivery problems, we’ll never just tell you to just give us more money and upgrade to a dedicated IP address. We’ll dive in and help you get to the bottom of things.

We also have comprehensive developer documentation and a centralized support center packed full of resources to keep you going when our support team is enjoying some well-earned downtime with their families.


We’re here to help!

Take a moment to meet our customer success team, or give us a call on 1-855-286-7373 to discuss switching to Postmark.

  • Dana Chaby Dana
  • Marek Loder Marek
  • Patrick Graham Patrick

Unrivaled troubleshooting capabilities

When it's time for troubleshooting, nobody logs and retains more helpful details about the event history and content of messages than Postmark.

Search, filter, and view 45 days of detailed message activity from the activity feed.
Search, filter, and view 45 days of detailed message activity from the activity feed.
Detailed message event logs for every email.
Detailed message event logs for every email.
View the full HTML or plain text content of every email for up to 45 days.
View the full HTML or plain text content of every email for up to 45 days.

While Mailgun provides 30 days of event history to paid accounts and 3 days of full content history, Postmark provides a full 45 days of both message events and full content rendering to all accounts. Never again have to wonder exactly what happened to an email when a customer emails support. 


Pre-built and fully-tested transactional email templates

Save time getting started with our thoroughly documented, pre-built, and exhaustively tested transactional email templates.

Start from a variety of pre-built templates or build your own.
Start from a variety of pre-built templates or build your own.
Edit and tweak your templates directly in Postmark.
Edit and tweak your templates directly in Postmark.
Preview your templates with easily updatable test data.
Preview your templates with easily updatable test data.

Postmark offers a full set of pre-built and exhaustively tested transactional email templates to help you get started. For each of these templates, we've also written extensive guides about best practices for configuration, usability, engagement, copywriting, and more. 

Whether you need more templates or just want to custom-build your own set of templates, we've built and open-sourced MailMason, a complete toolset to streamline building and updating a set of consistent transactional emails. It makes it easier build your transactional emails by enabling you to use partials, automatically inline your CSS (or SCSS), test emails in Litmus, automatically generate text equivalents, and much more.

Customers that already made the switch...

Using a completely free product and still getting great support from @postmarkapp. Two days and I haven't heard back from @Mail_Gun

Andrew Vos

Andrew Vos

via Twitter

I came from Mailgun, which gave me headaches. Every second counts when we send an alert to gamers. I love the fact that I can see when mails are opened and how long the whole process took. It just works, which is not so obvious apparently (looking at Mailgun). Thanks Postmark Team <3 !

Max Vaesse

Max Vaesse

Owner at Premium ARK

For outgoing transactional mail I strongly recommend Postmark. Had bad experience @ Mailgun and SendGrid with delivery.

Marijn Huizendveld

Marijn Huizendveld

via Twitter

Postmark vs. Mailgun

Postmark provides everything you’ll need for sending application emails, processing inbound email, and tracking user engagement.

Postmark Mailgun
Transactional Emails
Bulk/Marketing allowed
(Postmark focuses on transactional email only)
SMTP
REST API
Official libraries
Community libraries
Spam score checking
Spam complaint handling
Bounce handling
Shared IPs
Dedicated IPs
(Auto-managed based on individual sending volume)
Separate servers
Pre-made email templates
Template engine
Merge tags for personalization
Inbox preview
(Available when you send with Postmark Templates)
Scheduled delivery
A/B testing
Email address validation
Seen something inaccurate? Let us know.
Postmark Mailgun
Inbound email processing
RegEx matching on all email headers ("routes")
Chain multiple filters
UTF-8 encoding
Raw MIME
Strip signature and quote blocks
Spam filtering
Seen something inaccurate? Let us know.
Postmark Mailgun
Delivery rates
Bounce rates
Open rates
Click tracking
Unsubscribe tracking
Spam rates
Full message storage
(45 days)
(3 days)
Automatic tagging
Custom tagging
Custom header metadata tag
Custom tracking domain
Geolocation data
Email client and device tracking
Real-time notifications
Seen something inaccurate? Let us know.
Postmark Mailgun
Average inbox rate
Inbox rate per service
Time to Inbox
System availability API
Service availability API
Seen something inaccurate? Let us know.
Postmark Mailgun
SPF
DKIM
DMARC
2FA
Opportunistic TLS
Enforced TLS
Seen something inaccurate? Let us know.
Clipboard with a checklist

What would it take to switch to Postmark?

We’ve put together a comprehensive guide that covers everything you need to know about switching from Mailgun to Postmark.

How much does Postmark cost?

Each email you send uses a Postmark credit. You buy credits when you need them and they don’t expire.

100k emails
/month
1m emails
/month
5m emails
/month
Annual Savings - $3,960 /year -
Postmark Includes great deliverability and support as standard $150 /mo. $150 /mo. $1,250 /mo.
Mailgun w/ Dedicated IP $104 /mo. $480 /mo. $1,182 /mo.

Contact Sales or Try our pricing calculator

Why do we bill with credits?

Because we believe you should only pay for what you use.

By paying for credits up-front, you’re never surprised with a large bill at the end of the month. Postmark scales alongside you, and rewards your success with larger discounts as your volume increases.

What happens when credits run out?

We’ll send you a series of emails when your credits drop below 15% of your last purchase so you know it’s time top-up. If you have auto-renewal enabled, we’ll automatically top up your credits when you’re balance drops to 10%. If you run out of credits, we’ll stop accepting API requests from your app until you top-up your account.

How do the discounts work?

The more credits you buy in a single purchase, the greater the discount you get.

Do you offer high volume pricing?

Yes! Give Marek a call at 1-855-286-7373 or drop him an email to talk more about our pricing.

Join the thousands of companies that already trust Postmark

Let’s put an end to deliverability issues

Fast and reliable delivery. Extensive API documentation. Fantastic support.

Try Postmark Today First 25,000 credits free
Any questions? Call Marek at 1-855-286-7373