Woorise is a SaaS platform founded in 2016 that helps businesses of all sizes generate leads and grow revenue through online forms, landing pages, surveys, quizzes, and giveaways. With thousands of customers and emails sent each month, reliable email delivery is mission-critical to how Woorise serves its users.
âEvery Woorise campaignâfrom lead capture forms to payment confirmationsâdepends on timely transactional emails,â says Christopher Vasiliou, Founder & CEO of Woorise.
âWhether itâs a double opt-in confirmation, a giveaway winner notification, or a payment receipt, our customers expect emails to arrive instantly. If an email is delayed or lost, it directly impacts their marketing campaigns and trust in our service.â
Before moving to Postmark, Woorise faced repeated deliverability challenges.
Despite following best practices, emails were sometimes delayed or landed in spam.
We also struggled with a complicated setup process and poor visibility into what was happening behind the scenes. It cost us time, and it created anxiety for our customers and our support team.
We chose Postmark because itâs built for transactional email. From the start, we were impressed with how easy it was to authenticate domains and get sending,â Christopher says.
The documentation is clear, the onboarding is straightforward, and everything just works. We had Postmark fully integrated and live much faster than we expected.
Postmarkâs focus on fast, reliable delivery quickly paid off.
The difference was immediate. Emails that used to take minutesâor occasionally much longerânow land in inboxes in seconds. Our support tickets about missing emails dropped to almost zero.
For a platform like Woorise, the API is just as important as deliverability.
Our engineering team uses Postmarkâs API extensively across multiple microservices, Christopher notes.
Itâs simple, well-documented, and predictable, which makes it easy to build and maintain. Features like bounce handling, open tracking, and detailed activity logs give us full insight into every message and help us act fast if something needs attention.
Postmark has become part of Wooriseâs core infrastructure.
We donât have to think about email anymore. It scales with us as we grow, and we know it will keep performing at the highest level.
Looking back on the migration, Christopher sums it up:
Switching to Postmark removed a huge source of stress for our team. We went from worrying about deliverability to trusting that every critical email will arrive quickly and reliably. Postmark isnât just a vendorâit feels like an extension of our own platform.