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Is Postmark HIPAA Compliant? | Postmark Support Center

Is Postmark HIPAA Compliant?

Short answer: No, Postmark is not HIPAA compliant.

If your organization needs to comply with the Health Insurance Portability and Accountability Act (HIPAA), your email communications must also meet HIPAA requirements. Postmark does not meet these standards.


🧾 What This Means

  • Postmark cannot be used to send or store emails containing protected health information (PHI).

  • We cannot sign Business Associate Agreements (BAAs) related to HIPAA compliance.

  • Customers who are subject to HIPAA should not use Postmark for any communications involving PHI or medical data.


💡 Looking for HIPAA-Compliant Alternatives?

If your organization requires HIPAA compliance, we recommend exploring providers that explicitly offer HIPAA-compliant email services and can sign a BAA.

You can find a list of HIPAA-compliant email providers on HIPAA HQ’s recommended vendors page.


📚 Learn More

For more details, see our official support article:
👉 Is Postmark HIPAA Compliant?

Last updated October 20th, 2025

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